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How to contact us


We are able to offer tech support to both new and old users of MCID, right back to the original M1, M2 and M4 systems of which many are still in use today, 20 years on!

UK & Rest of the World: T +44 (0)1223 894855   Europe: T +49 8233 780970  USA & Canada: T 1.866.782.2202

Remote Support

Our remote support service allows our technicians to connect remotely to your MCID System over the internet either on demand or you can choose to download and install the remote gateway service that allows unattended support, this service sits in the background connected to our remote system allowing our technicians to access your computer when requested.

On Demand Remote Support

Unattended Remote Support

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